Warranty Policy
1. This warranty policy is applicable to Bridgestone brand new passenger car & light truck
tyres and tubes manufactured and/or imported by Bridgestone India Pvt. Ltd.
2. This warranty is valid for original purchaser of the tyres & tubes and cannot be
transferred to any other party.
3. This warranty is only applicable in India.
4. Tyres & Tubes shall be covered under Warranty for manufacturing defects only for a
period of 5 years from date of manufacturing; or 3 years from date of purchases; or till
the exposure of tread wear indicators, whichever is earlier, irrespective of kilometer
covered.
5. At the end of the relevant period stated above, all warranties, express or implied are
terminated.
6. Exposure of Tread wear indicators means the original tread worn out to the level of
tread wear indicators i.e. at a remaining tread depth of 1.6 mm.
7. In assessing the damage, the final decision after investigation shall be made by
authorized representative of Bridgestone India.
8. Claim will be attended only when presented along with the warranty card in original.
9. Liability of Bridgestone India for tyres as having manufacturing defect is limited to the
costs of the replacement of the product on a pro-rata basis based on remaining tread
wear.
10. The amount to be compensated will be calculated from the degree of wearing. In other
words, the so called “remaining tread depth” measurement system will be applied.
11. When tube is replaced under warranty it will be on free of charge basis.
12. All claims shall be lodged with the authorized dealer of Bridgestone India Pvt. Ltd. from
whom tyres/tubes are purchased and in case of OE fitment with OE manufacturer from
whom vehicle is purchased.
13. Bridgestone India accepts no responsibility for loss or damage to tyres which are in the
custody or control of an authorized dealer for inspection.
14. All rejected claimed tyres/tubes if not collected within twenty one days of intimation of
rejection to customer will be disposed off Bridgestone India or authorized dealer will
not be liable for any loss after disposal.
15. Warranty card will not be reissued.
16. All applicable taxes on the new tyre, service charges incurred and cost of mounting
and balancing service shall be borne by the customer.
17. All obligation or liabilities for incidental or consequential loss/damage are hereby
excluded, including loss of use of vehicle, loss of time or loss or damage caused to any
person or property by or arising out of the use of the tyres & tubes.
18. Bridgestone India do not offer warranty on claim of any one of the following categories:
a. Damage to tyres/tubes caused by improper use or storage.
b. Tyres of which tread wear indicators (1.6mm height) are exposed.
c. Tubes used for more than one life span.
d. Tyres/tubes which have been repair or re-capped.
e. Improper application of tyres/tubes size and/or specification.
f. Tyres/Tubes damaged due to vehicle mechanical irregularities or vehicle accident.
g. Tyres that have been installed on any vehicle other than the vehicle on which they
were originally installed.
h. Damage from misalignment, wheel imbalance, defective brakes or shock
absorbers, improper inflation, overloading, improper mounting or demounting, oil or
Bridgestone India Private Limited Plot No. A43, Phase- II, MIDC Chakan, Village Sawardari, Taluka-khed, Dist. - Pune (Maharashtra) 410501, India.
chemical action, fire, use for racing, tyre alteration, tampering (e.g. tampered serial
number, size of tyre, ply rating, etc.), running flat or willful damage or abuse.
i. Damage from road hazards e.g. cut, impact damage, puncture, snag, bruise, stone
drill or bulge.
j. Tyres purchased from unauthorized sellers.
k. Illegally imported Tyres.
19. Bridgestone India is not liable for any statement, commitment, promise or agreement
made by its dealers, employees or representatives or OEMs binding upon Bridgestone,
except as stated herein.
20. Bridgestone India reserves the right to cancel and/or change part and/or the entire
warranty policy without notice in advance.